{"version":"1.0","provider_name":"Finstock Evarsity Resources","provider_url":"https:\/\/finstockevarsity.com\/resources","author_name":"John Kimani","author_url":"https:\/\/finstockevarsity.com\/resources\/author\/john\/","title":"Basics in Customer Care - Finstock Evarsity Resources","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"k0W3ytishj\"><a href=\"https:\/\/finstockevarsity.com\/resources\/product\/basics-in-customer-care\/\">Basics in Customer Care<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/finstockevarsity.com\/resources\/product\/basics-in-customer-care\/embed\/#?secret=k0W3ytishj\" width=\"600\" height=\"338\" title=\"&#8220;Basics in Customer Care&#8221; &#8212; Finstock Evarsity Resources\" data-secret=\"k0W3ytishj\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/finstockevarsity.com\/resources\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/finstockevarsity.com\/resources\/wp-content\/uploads\/2023\/09\/Front-8.png","thumbnail_width":589,"thumbnail_height":869,"description":"Discover the secrets to providing exceptional customer service and building lasting relationships with customers in Basics in Customer Care. This comprehensive guide equips you with the fundamental principles and practical strategies needed to excel in the dynamic field of customer care. With real-world examples and valuable insights, this book is a must-read for anyone looking to enhance their customer service skills and achieve remarkable success in their business endeavors."}