{"id":22842,"date":"2023-08-28T11:52:06","date_gmt":"2023-08-28T08:52:06","guid":{"rendered":"https:\/\/finstockevarsity.com\/resources\/?post_type=product&#038;p=22842"},"modified":"2023-08-28T12:07:52","modified_gmt":"2023-08-28T09:07:52","slug":"introduction-to-customer-relationships-professional-level","status":"publish","type":"product","link":"https:\/\/finstockevarsity.com\/resources\/product\/introduction-to-customer-relationships-professional-level\/","title":{"rendered":"Introduction to Customer Relationships Professional Level"},"content":{"rendered":"<p>Introduction to Customer Relationships offers a global exploration of the dynamic field of customer relationship management.This book delves into the fundamental principles, strategies and best practicesfor cultivating and maintaining strong customer relationships.<\/p>\n","protected":false},"excerpt":{"rendered":"<p style=\"margin-top: 12.0pt;\"><span class=\"fontstyle0\">This book contains the following topics:<\/span><\/p>\n<p>\u2022 Understanding Customer Relationships<br \/>\n\u2022 Building Trust and Rapport<br \/>\n\u2022 Customer Segmentation and Personalization<br \/>\n\u2022 Customer Feedback and Satisfaction<br \/>\n\u2022 Customer Loyalty Programs<br \/>\n\u2022 Handling Customer Complaints<br \/>\n\u2022 Omni Channel Customer Engagement<br \/>\n\u2022 Measuring and Improving Customer Relationships<\/p>\n<table>\n<tbody>\n<tr>\n<td>Category<\/td>\n<td>Professional\u00a0 Level\u00a0 \u00a0Book<\/td>\n<\/tr>\n<tr>\n<td>Publisher:<\/td>\n<td><a href=\"https:\/\/finstockevarsity.com\/resources\/\">Finstock Evarsity Publishers<\/a><\/td>\n<\/tr>\n<tr>\n<td>ISBN:<\/td>\n<td>978-9914-753-89-9<\/td>\n<\/tr>\n<tr>\n<td>Authors:<\/td>\n<td>CPA John Kimani, Dr. James Scott<\/td>\n<\/tr>\n<tr>\n<td>Pages:<\/td>\n<td>61<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"featured_media":22845,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"product_brand":[],"product_cat":[79],"product_tag":[],"class_list":["post-22842","product","type-product","status-publish","has-post-thumbnail","product_cat-customer-service","first","instock","downloadable","shipping-taxable","purchasable","product-type-simple"],"_links":{"self":[{"href":"https:\/\/finstockevarsity.com\/resources\/wp-json\/wp\/v2\/product\/22842","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/finstockevarsity.com\/resources\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/finstockevarsity.com\/resources\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/finstockevarsity.com\/resources\/wp-json\/wp\/v2\/comments?post=22842"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/finstockevarsity.com\/resources\/wp-json\/wp\/v2\/media\/22845"}],"wp:attachment":[{"href":"https:\/\/finstockevarsity.com\/resources\/wp-json\/wp\/v2\/media?parent=22842"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/finstockevarsity.com\/resources\/wp-json\/wp\/v2\/product_brand?post=22842"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/finstockevarsity.com\/resources\/wp-json\/wp\/v2\/product_cat?post=22842"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/finstockevarsity.com\/resources\/wp-json\/wp\/v2\/product_tag?post=22842"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}