{"id":28760,"date":"2024-07-04T11:17:33","date_gmt":"2024-07-04T08:17:33","guid":{"rendered":"https:\/\/finstockevarsity.com\/resources\/?post_type=product&#038;p=28760"},"modified":"2024-07-04T11:17:33","modified_gmt":"2024-07-04T08:17:33","slug":"customer-service-and-client-retention-in-salon-spa-business-management-certificate-level","status":"publish","type":"product","link":"https:\/\/finstockevarsity.com\/resources\/product\/customer-service-and-client-retention-in-salon-spa-business-management-certificate-level\/","title":{"rendered":"Customer Service and Client Retention in Salon-Spa Business Management  Certificate Level"},"content":{"rendered":"<p>\u201cCustomer Service and Client Retention in Salon-Spa Business Management\u201d is a comprehensive guide that explores the critical elements of delivering outstanding customer service and developing strategies for client retention in the beauty industry. The book delves into effective communication techniques, personalized service approaches, and best practices for handling customer complaints and feedback. It also covers the implementation of loyalty programs, follow-up strategies, and methods to create memorable client experiences that encourage repeat<br \/>\nbusiness.<\/p>\n<div class=\"fb-background-color\">\n\t\t\t  <div \n\t\t\t  \tclass = \"fb-comments\" \n\t\t\t  \tdata-href = \"http:\/\/finstockevarsity.com\/resources\/product\/customer-service-and-client-retention-in-salon-spa-business-management-certificate-level\/\"\n\t\t\t  \tdata-numposts = \"10\"\n\t\t\t  \tdata-lazy = \"true\"\n\t\t\t\tdata-colorscheme = \"light\"\n\t\t\t\tdata-order-by = \"social\"\n\t\t\t\tdata-mobile=true>\n\t\t\t  <\/div><\/div>\n\t\t  <style>\n\t\t    .fb-background-color {\n\t\t\t\tbackground: #ffffff !important;\n\t\t\t}\n\t\t\t.fb_iframe_widget_fluid_desktop iframe {\n\t\t\t    width: 100% !important;\n\t\t\t}\n\t\t  <\/style>\n\t\t  ","protected":false},"excerpt":{"rendered":"<p style=\"margin-top: 12.0pt;\"><span class=\"fontstyle0\">This book contains the following topics:<\/span><\/p>\n<p style=\"margin-top: 12.0pt;\">\u2022 Understanding Customer Expectations in Salon-Spa Services<br \/>\n\u2022 Enhancing Customer Experience in Salon-Spas<br \/>\n\u2022 Effective Communication Skills for Salon-Spa Professionals<br \/>\n\u2022 Training and Development for Salon-Spa Staff<br \/>\n\u2022 Implementing Loyalty Programs in Salon-Spas<br \/>\n\u2022 Utilizing Technology to Improve Customer Service<br \/>\n\u2022 Creating a Client-Centric Culture in Salon-Spas<br \/>\n\u2022 Analyzing Client Retention Metrics and Strategies<\/p>\n<table>\n<tbody>\n<tr>\n<td>Category:<\/td>\n<td>Certificate\u00a0 Level Book<\/td>\n<\/tr>\n<tr>\n<td>Publisher:<\/td>\n<td><a href=\"https:\/\/finstockevarsity.com\/resources\/\">Finstock Evarsity Publishers<\/a><\/td>\n<\/tr>\n<tr>\n<td>ISBN:<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Authors:<\/td>\n<td>CPA John Kimani, Dr. James Scott<\/td>\n<\/tr>\n<tr>\n<td>Pages:<\/td>\n<td>83<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"featured_media":28763,"comment_status":"closed","ping_status":"closed","template":"","meta":{"jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"product_brand":[],"product_cat":[117],"product_tag":[],"class_list":{"0":"post-28760","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-school-of-fashion-creative-arts-certificate-books","7":"product_shipping_class-require-shipping","9":"first","10":"instock","11":"downloadable","12":"shipping-taxable","13":"purchasable","14":"product-type-simple"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ 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