{"id":44884,"date":"2026-09-19T16:00:19","date_gmt":"2026-09-19T13:00:19","guid":{"rendered":"https:\/\/finstockevarsity.com\/resources\/?post_type=product&#038;p=44884"},"modified":"2026-09-20T15:40:48","modified_gmt":"2026-09-20T12:40:48","slug":"negotiation-and-conflict-resolution-in-business-administration","status":"publish","type":"product","link":"https:\/\/finstockevarsity.com\/resources\/product\/negotiation-and-conflict-resolution-in-business-administration\/","title":{"rendered":"Negotiation and Conflict Resolution in Business Administration Diploma Level"},"content":{"rendered":"<p>Negotiation and Conflict Resolution equips learners with knowledge and practical skills for managing disagreements and reaching mutually beneficial agreements in business environments. The unit covers negotiation strategies, communication techniques, sources of conflict, mediation, and effective dispute-resolution approaches. Learners will develop skills in problem-solving, active listening, persuasion, and managing difficult business relationships. Upon completion, students will be able to apply effective negotiation and conflict-resolution techniques to promote cooperation and organizational success.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This book contain the following topics:<\/p>\n<p>\u2022 Fundamentals of Negotiation<br \/>\n\u2022 Negotiation Preparation and Planning<br \/>\n\u2022 Communication, Persuasion and Tactics<br \/>\n\u2022 Conflict Diagnosis and Management Styles<br \/>\n\u2022 Mediation, Arbitration and Third-Party Intervention<br \/>\n\u2022 Cross-Cultural and Multicultural Negotiation<br \/>\n\u2022 Handling Difficult Negotiations<br \/>\n\u2022 Ethics and Integrity in Negotiation and Conflict Resolution<\/p>\n<table>\n<tbody>\n<tr>\n<td>Category:<\/td>\n<td>Diploma Level Book<\/td>\n<\/tr>\n<tr>\n<td>Publisher:<\/td>\n<td><a href=\"https:\/\/finstockevarsity.com\/resources\/\">Finstock Evarsity Publishers<\/a><\/td>\n<\/tr>\n<tr>\n<td>ISBN:<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Authors:<\/td>\n<td>CPA John Kimani, Dr. James Scott<\/td>\n<\/tr>\n<tr>\n<td>Pages:<\/td>\n<td>127<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"featured_media":44881,"comment_status":"closed","ping_status":"closed","template":"","meta":{"jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"product_brand":[],"product_cat":[69,110],"product_tag":[],"class_list":["post-44884","product","type-product","status-publish","has-post-thumbnail","product_cat-school-of-business-books","product_cat-school-of-business-diploma-books","first","instock","downloadable","shipping-taxable","purchasable","product-type-simple"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Negotiation and Conflict Resolution in Business Administration Diploma Level - Finstock Evarsity Resources<\/title>\n<meta name=\"description\" content=\"Negotiation and Conflict Resolution equips learners with knowledge and practical skills for managing disagreements and reaching mutually beneficial agreements in business environments. 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The unit covers negotiation strategies, communication techniques, sources of conflict, mediation, and effective dispute-resolution approaches. Learners will develop skills in problem-solving, active listening, persuasion, and managing difficult business relationships. 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