{"id":46138,"date":"2026-10-20T12:28:36","date_gmt":"2026-10-20T09:28:36","guid":{"rendered":"https:\/\/finstockevarsity.com\/resources\/?post_type=product&#038;p=46138"},"modified":"2026-10-20T12:28:36","modified_gmt":"2026-10-20T09:28:36","slug":"online-and-digital-mediation-in-diploma-in-mediation-dipmn019","status":"publish","type":"product","link":"https:\/\/finstockevarsity.com\/resources\/product\/online-and-digital-mediation-in-diploma-in-mediation-dipmn019\/","title":{"rendered":"Online And Digital Mediation in Diploma in Mediation (DIPMN019)"},"content":{"rendered":"<p>Online And Digital Mediation in the Diploma in Mediation (DIPMN) equips learners with the skills to conduct mediation in digital environments. The book opens with the foundations of online and digital mediation and the landscape of online dispute resolution systems and platforms. It then develops communication skills for digital mediation, the legal and regulatory frameworks governing online mediation, and the technology tools available to digital mediators. Further chapters address confidentiality, privacy and data protection in online mediation, and the challenges of cross-border and cross-cultural online mediation. The closing chapter looks to the future of digital mediation with artificial intelligence, blockchain and emerging trends. Its eight chapters follow the unit&#8217;s lessons step by step, each with practical exercises, a global scope discussion and current advances in technology, preparing the learner for competent digital mediation practice.<\/p>\n","protected":false},"excerpt":{"rendered":"<p style=\"margin-top: 12.0pt\"><span class=\"fontstyle0\">This book contains the following topics:<\/span><\/p>\n<p>\u2022 Foundations of Online and Digital Mediation<br \/>\n\u2022 Online Dispute Resolution Systems and Platforms<br \/>\n\u2022 Communication Skills for Digital Mediation<br \/>\n\u2022 Legal and Regulatory Frameworks for Online Mediation<br \/>\n\u2022 Technology Tools for Digital Mediators<br \/>\n\u2022 Confidentiality, Privacy and Data Protection in Online Mediation<br \/>\n\u2022 Cross-Border and Cross-Cultural Online Mediation<br \/>\n\u2022 The Future of Digital Mediation: AI, Blockchain and Emerging Trends<\/p>\n<table>\n<tbody>\n<tr>\n<td>Category:<\/td>\n<td>Diploma Level Book<\/td>\n<\/tr>\n<tr>\n<td>Publisher:<\/td>\n<td><a href=\"https:\/\/finstockevarsity.com\/resources\/\">Finstock Evarsity Publishers<\/a><\/td>\n<\/tr>\n<tr>\n<td>ISBN:<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Authors:<\/td>\n<td>CPA John Kimani, Dr. James Scott<\/td>\n<\/tr>\n<tr>\n<td>Pages:<\/td>\n<td>110<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"featured_media":46142,"comment_status":"closed","ping_status":"closed","template":"","meta":{"jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"product_brand":[],"product_cat":[73,112],"product_tag":[],"class_list":["post-46138","product","type-product","status-publish","has-post-thumbnail","product_cat-school-of-development-studies-books","product_cat-school-of-development-studies-diploma-books","first","instock","downloadable","shipping-taxable","purchasable","product-type-simple"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Online And Digital Mediation in Diploma in Mediation (DIPMN019) - Finstock Evarsity Resources<\/title>\n<meta name=\"description\" content=\"Online And Digital Mediation in the Diploma in Mediation (DIPMN) equips learners with the skills to conduct mediation in digital environments. The book opens with the foundations of online and digital mediation and the landscape of online dispute resolution systems and platforms. It then develops communication skills for digital mediation, the legal and regulatory frameworks governing online mediation, and the technology tools available to digital mediators. Further chapters address confidentiality, privacy and data protection in online mediation, and the challenges of cross-border and cross-cultural online mediation. The closing chapter looks to the future of digital mediation with artificial intelligence, blockchain and emerging trends. Its eight chapters follow the unit&#039;s lessons step by step, each with practical exercises, a global scope discussion and current advances in technology, preparing the learner for competent digital mediation practice.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/finstockevarsity.com\/resources\/product\/online-and-digital-mediation-in-diploma-in-mediation-dipmn019\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Online And Digital Mediation in Diploma in Mediation (DIPMN019) - Finstock Evarsity Resources\" \/>\n<meta property=\"og:description\" content=\"Online And Digital Mediation in the Diploma in Mediation (DIPMN) equips learners with the skills to conduct mediation in digital environments. The book opens with the foundations of online and digital mediation and the landscape of online dispute resolution systems and platforms. It then develops communication skills for digital mediation, the legal and regulatory frameworks governing online mediation, and the technology tools available to digital mediators. Further chapters address confidentiality, privacy and data protection in online mediation, and the challenges of cross-border and cross-cultural online mediation. The closing chapter looks to the future of digital mediation with artificial intelligence, blockchain and emerging trends. Its eight chapters follow the unit&#039;s lessons step by step, each with practical exercises, a global scope discussion and current advances in technology, preparing the learner for competent digital mediation practice.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/finstockevarsity.com\/resources\/product\/online-and-digital-mediation-in-diploma-in-mediation-dipmn019\/\" \/>\n<meta property=\"og:site_name\" content=\"Finstock Evarsity Resources\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/finstockevarsity\/\" \/>\n<meta property=\"og:image\" content=\"https:\/\/finstockevarsity.com\/resources\/wp-content\/uploads\/2026\/10\/Front-83.png\" \/>\n\t<meta property=\"og:image:width\" content=\"599\" \/>\n\t<meta property=\"og:image:height\" content=\"869\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@evarsity\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/finstockevarsity.com\\\/resources\\\/product\\\/online-and-digital-mediation-in-diploma-in-mediation-dipmn019\\\/\",\"url\":\"https:\\\/\\\/finstockevarsity.com\\\/resources\\\/product\\\/online-and-digital-mediation-in-diploma-in-mediation-dipmn019\\\/\",\"name\":\"Online And Digital Mediation in Diploma in Mediation (DIPMN019) - Finstock Evarsity Resources\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/finstockevarsity.com\\\/resources\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/finstockevarsity.com\\\/resources\\\/product\\\/online-and-digital-mediation-in-diploma-in-mediation-dipmn019\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/finstockevarsity.com\\\/resources\\\/product\\\/online-and-digital-mediation-in-diploma-in-mediation-dipmn019\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/finstockevarsity.com\\\/resources\\\/wp-content\\\/uploads\\\/2026\\\/10\\\/Front-83.png?fit=599%2C869&ssl=1\",\"datePublished\":\"2026-10-20T09:28:36+00:00\",\"description\":\"Online And Digital Mediation in the Diploma in Mediation (DIPMN) equips learners with the skills to conduct mediation in digital environments. The book opens with the foundations of online and digital mediation and the landscape of online dispute resolution systems and platforms. It then develops communication skills for digital mediation, the legal and regulatory frameworks governing online mediation, and the technology tools available to digital mediators. Further chapters address confidentiality, privacy and data protection in online mediation, and the challenges of cross-border and cross-cultural online mediation. The closing chapter looks to the future of digital mediation with artificial intelligence, blockchain and emerging trends. Its eight chapters follow the unit's lessons step by step, each with practical exercises, a global scope discussion and current advances in technology, preparing the learner for competent digital mediation practice.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/finstockevarsity.com\\\/resources\\\/product\\\/online-and-digital-mediation-in-diploma-in-mediation-dipmn019\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/finstockevarsity.com\\\/resources\\\/product\\\/online-and-digital-mediation-in-diploma-in-mediation-dipmn019\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/finstockevarsity.com\\\/resources\\\/product\\\/online-and-digital-mediation-in-diploma-in-mediation-dipmn019\\\/#primaryimage\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/finstockevarsity.com\\\/resources\\\/wp-content\\\/uploads\\\/2026\\\/10\\\/Front-83.png?fit=599%2C869&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/finstockevarsity.com\\\/resources\\\/wp-content\\\/uploads\\\/2026\\\/10\\\/Front-83.png?fit=599%2C869&ssl=1\",\"width\":599,\"height\":869},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/finstockevarsity.com\\\/resources\\\/product\\\/online-and-digital-mediation-in-diploma-in-mediation-dipmn019\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/finstockevarsity.com\\\/resources\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Shop\",\"item\":\"https:\\\/\\\/finstockevarsity.com\\\/resources\\\/shop\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Online And Digital Mediation in Diploma in Mediation (DIPMN019)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/finstockevarsity.com\\\/resources\\\/#website\",\"url\":\"https:\\\/\\\/finstockevarsity.com\\\/resources\\\/\",\"name\":\"Finstock Evarsity Resources\",\"description\":\"Your online e-resources portal\",\"publisher\":{\"@id\":\"https:\\\/\\\/finstockevarsity.com\\\/resources\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/finstockevarsity.com\\\/resources\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/finstockevarsity.com\\\/resources\\\/#organization\",\"name\":\"Finstock Evarsity Resources\",\"url\":\"https:\\\/\\\/finstockevarsity.com\\\/resources\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/finstockevarsity.com\\\/resources\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/finstockevarsity.com\\\/resources\\\/wp-content\\\/uploads\\\/2018\\\/08\\\/full-logo-small.png?fit=473%2C403&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/finstockevarsity.com\\\/resources\\\/wp-content\\\/uploads\\\/2018\\\/08\\\/full-logo-small.png?fit=473%2C403&ssl=1\",\"width\":473,\"height\":403,\"caption\":\"Finstock Evarsity Resources\"},\"image\":{\"@id\":\"https:\\\/\\\/finstockevarsity.com\\\/resources\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/finstockevarsity\\\/\",\"https:\\\/\\\/x.com\\\/evarsity\",\"https:\\\/\\\/ke.linkedin.com\\\/in\\\/finstock-evarsity-75b147a0\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UC529k6jSRuNDWF6cVmFjqCQ\",\"https:\\\/\\\/www.instagram.com\\\/finstockevarsity\\\/\",\"https:\\\/\\\/www.tiktok.com\\\/@finstockevarsitycollege\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Online And Digital Mediation in Diploma in Mediation (DIPMN019) - Finstock Evarsity Resources","description":"Online And Digital Mediation in the Diploma in Mediation (DIPMN) equips learners with the skills to conduct mediation in digital environments. The book opens with the foundations of online and digital mediation and the landscape of online dispute resolution systems and platforms. It then develops communication skills for digital mediation, the legal and regulatory frameworks governing online mediation, and the technology tools available to digital mediators. Further chapters address confidentiality, privacy and data protection in online mediation, and the challenges of cross-border and cross-cultural online mediation. The closing chapter looks to the future of digital mediation with artificial intelligence, blockchain and emerging trends. Its eight chapters follow the unit's lessons step by step, each with practical exercises, a global scope discussion and current advances in technology, preparing the learner for competent digital mediation practice.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/finstockevarsity.com\/resources\/product\/online-and-digital-mediation-in-diploma-in-mediation-dipmn019\/","og_locale":"en_US","og_type":"article","og_title":"Online And Digital Mediation in Diploma in Mediation (DIPMN019) - Finstock Evarsity Resources","og_description":"Online And Digital Mediation in the Diploma in Mediation (DIPMN) equips learners with the skills to conduct mediation in digital environments. The book opens with the foundations of online and digital mediation and the landscape of online dispute resolution systems and platforms. It then develops communication skills for digital mediation, the legal and regulatory frameworks governing online mediation, and the technology tools available to digital mediators. Further chapters address confidentiality, privacy and data protection in online mediation, and the challenges of cross-border and cross-cultural online mediation. The closing chapter looks to the future of digital mediation with artificial intelligence, blockchain and emerging trends. Its eight chapters follow the unit's lessons step by step, each with practical exercises, a global scope discussion and current advances in technology, preparing the learner for competent digital mediation practice.","og_url":"https:\/\/finstockevarsity.com\/resources\/product\/online-and-digital-mediation-in-diploma-in-mediation-dipmn019\/","og_site_name":"Finstock Evarsity Resources","article_publisher":"https:\/\/www.facebook.com\/finstockevarsity\/","og_image":[{"width":599,"height":869,"url":"https:\/\/finstockevarsity.com\/resources\/wp-content\/uploads\/2026\/10\/Front-83.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@evarsity","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/finstockevarsity.com\/resources\/product\/online-and-digital-mediation-in-diploma-in-mediation-dipmn019\/","url":"https:\/\/finstockevarsity.com\/resources\/product\/online-and-digital-mediation-in-diploma-in-mediation-dipmn019\/","name":"Online And Digital Mediation in Diploma in Mediation (DIPMN019) - Finstock Evarsity Resources","isPartOf":{"@id":"https:\/\/finstockevarsity.com\/resources\/#website"},"primaryImageOfPage":{"@id":"https:\/\/finstockevarsity.com\/resources\/product\/online-and-digital-mediation-in-diploma-in-mediation-dipmn019\/#primaryimage"},"image":{"@id":"https:\/\/finstockevarsity.com\/resources\/product\/online-and-digital-mediation-in-diploma-in-mediation-dipmn019\/#primaryimage"},"thumbnailUrl":"https:\/\/i0.wp.com\/finstockevarsity.com\/resources\/wp-content\/uploads\/2026\/10\/Front-83.png?fit=599%2C869&ssl=1","datePublished":"2026-10-20T09:28:36+00:00","description":"Online And Digital Mediation in the Diploma in Mediation (DIPMN) equips learners with the skills to conduct mediation in digital environments. The book opens with the foundations of online and digital mediation and the landscape of online dispute resolution systems and platforms. It then develops communication skills for digital mediation, the legal and regulatory frameworks governing online mediation, and the technology tools available to digital mediators. Further chapters address confidentiality, privacy and data protection in online mediation, and the challenges of cross-border and cross-cultural online mediation. The closing chapter looks to the future of digital mediation with artificial intelligence, blockchain and emerging trends. Its eight chapters follow the unit's lessons step by step, each with practical exercises, a global scope discussion and current advances in technology, preparing the learner for competent digital mediation practice.","breadcrumb":{"@id":"https:\/\/finstockevarsity.com\/resources\/product\/online-and-digital-mediation-in-diploma-in-mediation-dipmn019\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/finstockevarsity.com\/resources\/product\/online-and-digital-mediation-in-diploma-in-mediation-dipmn019\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/finstockevarsity.com\/resources\/product\/online-and-digital-mediation-in-diploma-in-mediation-dipmn019\/#primaryimage","url":"https:\/\/i0.wp.com\/finstockevarsity.com\/resources\/wp-content\/uploads\/2026\/10\/Front-83.png?fit=599%2C869&ssl=1","contentUrl":"https:\/\/i0.wp.com\/finstockevarsity.com\/resources\/wp-content\/uploads\/2026\/10\/Front-83.png?fit=599%2C869&ssl=1","width":599,"height":869},{"@type":"BreadcrumbList","@id":"https:\/\/finstockevarsity.com\/resources\/product\/online-and-digital-mediation-in-diploma-in-mediation-dipmn019\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/finstockevarsity.com\/resources\/"},{"@type":"ListItem","position":2,"name":"Shop","item":"https:\/\/finstockevarsity.com\/resources\/shop\/"},{"@type":"ListItem","position":3,"name":"Online And Digital Mediation in Diploma in Mediation (DIPMN019)"}]},{"@type":"WebSite","@id":"https:\/\/finstockevarsity.com\/resources\/#website","url":"https:\/\/finstockevarsity.com\/resources\/","name":"Finstock Evarsity Resources","description":"Your online e-resources portal","publisher":{"@id":"https:\/\/finstockevarsity.com\/resources\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/finstockevarsity.com\/resources\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/finstockevarsity.com\/resources\/#organization","name":"Finstock Evarsity Resources","url":"https:\/\/finstockevarsity.com\/resources\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/finstockevarsity.com\/resources\/#\/schema\/logo\/image\/","url":"https:\/\/i0.wp.com\/finstockevarsity.com\/resources\/wp-content\/uploads\/2018\/08\/full-logo-small.png?fit=473%2C403&ssl=1","contentUrl":"https:\/\/i0.wp.com\/finstockevarsity.com\/resources\/wp-content\/uploads\/2018\/08\/full-logo-small.png?fit=473%2C403&ssl=1","width":473,"height":403,"caption":"Finstock Evarsity Resources"},"image":{"@id":"https:\/\/finstockevarsity.com\/resources\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/finstockevarsity\/","https:\/\/x.com\/evarsity","https:\/\/ke.linkedin.com\/in\/finstock-evarsity-75b147a0","https:\/\/www.youtube.com\/channel\/UC529k6jSRuNDWF6cVmFjqCQ","https:\/\/www.instagram.com\/finstockevarsity\/","https:\/\/www.tiktok.com\/@finstockevarsitycollege"]}]}},"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/finstockevarsity.com\/resources\/wp-json\/wp\/v2\/product\/46138","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/finstockevarsity.com\/resources\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/finstockevarsity.com\/resources\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/finstockevarsity.com\/resources\/wp-json\/wp\/v2\/comments?post=46138"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/finstockevarsity.com\/resources\/wp-json\/wp\/v2\/media\/46142"}],"wp:attachment":[{"href":"https:\/\/finstockevarsity.com\/resources\/wp-json\/wp\/v2\/media?parent=46138"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/finstockevarsity.com\/resources\/wp-json\/wp\/v2\/product_brand?post=46138"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/finstockevarsity.com\/resources\/wp-json\/wp\/v2\/product_cat?post=46138"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/finstockevarsity.com\/resources\/wp-json\/wp\/v2\/product_tag?post=46138"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}