{"id":46905,"date":"2026-11-02T16:07:40","date_gmt":"2026-11-02T13:07:40","guid":{"rendered":"https:\/\/finstockevarsity.com\/resources\/?post_type=product&#038;p=46905"},"modified":"2026-11-02T16:07:40","modified_gmt":"2026-11-02T13:07:40","slug":"communication-skills-and-ethics-in-computer-networks-and-systems-administration-paperno-2-dcnsalevel1","status":"publish","type":"product","link":"https:\/\/finstockevarsity.com\/resources\/product\/communication-skills-and-ethics-in-computer-networks-and-systems-administration-paperno-2-dcnsalevel1\/","title":{"rendered":"Communication Skills and Ethics in Computer Networks and Systems Administration (PAPERNO.2-DCNSALEVEL1)"},"content":{"rendered":"<p>This book equips learners to communicate effectively and ethically at work, following the KASNEB syllabus for Paper No. 2 of the Diploma in Computer Networks and Systems Administration (Level I). It covers the communication process, channels, forms, listening and barriers, and writing business letters, reports, memos and e-mails. It also covers presentations, interviews, meetings, ethics and integrity, and responsible use of ICT in communication, with practical exercises, Kenyan scenarios, videos and multiple choice questions.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><span class=\"fontstyle0\">This book contains the following topics:<\/span><\/p>\n<p>\u2022 Concepts of Communication<br \/>\n\u2022 Channels, Forms and Barriers of Communication<br \/>\n\u2022 Writing Skills in Business Communication<br \/>\n\u2022 Presentation Skills<br \/>\n\u2022 Conducting Interviews<br \/>\n\u2022 Conducting Meetings<br \/>\n\u2022 Ethics in Communication<br \/>\n\u2022 ICT Skills in Communication<\/p>\n<table>\n<tbody>\n<tr>\n<td>Category:<\/td>\n<td>Diploma Level 1 Book<\/td>\n<\/tr>\n<tr>\n<td>Publisher:<\/td>\n<td><a href=\"https:\/\/finstockevarsity.com\/resources\/\">Finstock Evarsity Publishers<\/a><\/td>\n<\/tr>\n<tr>\n<td>ISBN:<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Authors:<\/td>\n<td>CPA John Kimani, Dr. James Scott<\/td>\n<\/tr>\n<tr>\n<td>Pages:<\/td>\n<td>149<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"featured_media":46909,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"product_brand":[],"product_cat":[109,51],"product_tag":[],"class_list":["post-46905","product","type-product","status-publish","has-post-thumbnail","product_cat-kasneb","product_cat-kasneb-resources","first","instock","downloadable","shipping-taxable","purchasable","product-type-simple"],"_links":{"self":[{"href":"https:\/\/finstockevarsity.com\/resources\/wp-json\/wp\/v2\/product\/46905","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/finstockevarsity.com\/resources\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/finstockevarsity.com\/resources\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/finstockevarsity.com\/resources\/wp-json\/wp\/v2\/comments?post=46905"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/finstockevarsity.com\/resources\/wp-json\/wp\/v2\/media\/46909"}],"wp:attachment":[{"href":"https:\/\/finstockevarsity.com\/resources\/wp-json\/wp\/v2\/media?parent=46905"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/finstockevarsity.com\/resources\/wp-json\/wp\/v2\/product_brand?post=46905"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/finstockevarsity.com\/resources\/wp-json\/wp\/v2\/product_cat?post=46905"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/finstockevarsity.com\/resources\/wp-json\/wp\/v2\/product_tag?post=46905"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}