Communication Skills and Ethics Diploma Level Kasneb

KSh 3,000.00

This book contains the following topics:

• Demonstrate concepts of communication skills and ethics
• Apply writing skills in communication
• Apply presentation skills
• Conduct interviews
• Conduct meetings
• Apply ethics in communication
• Apply ICT skills in communication

Category: Diploma Level Book
Publisher: Finstock Evarsity Publishers
ISBN:
Authors: CPA John Kimani, Dr. James Scott
Pages: 105

Description

“Communication Skills and Ethics” is a comprehensive guide that explores the fundamental principles of effective communication and the ethical considerations essential for fostering integrity in various interactions. The book delves into key communication skills such as active listening, persuasive speaking, clear writing and non-verbal
cues, providing practical techniques and strategies to enhance personal and professional communication. It also emphasizes the importance of ethics, covering topics like honesty, respect, confidentiality and ethical decision-making in communication.

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