Mediation Skills in Negotiation and Conflict Management Certificate Level

KSh 3,000.00

This book contains the following topics:

 • Introduction to Mediation
• Mediation Process and Structure
• Communication Skills for Mediators
• Building Rapport and Trust in Mediation
• Conflict Analysis and Issue Identification
• Problem-Solving and Negotiation Techniques in Mediation
• Managing Difficult Situations in Mediation
• Mediation Ethics and Professional Practice

Category: Diploma  Level Book
Publisher: Finstock Evarsity Publishers
ISBN:
Authors: CPA John Kimani, Dr. James Scott
Pages: 90

Description

“Mediation Skills in Certificate in Negotiation and Conflict Management” is a transformative guide that unlocks the secrets to successful mediation. Packed with practical techniques, real-world examples, and expert insights, this book empowers readers to navigate conflicts with confidence and finesse. Whether you’re a professional seeking to enhance your negotiation skills or an aspiring mediator looking to make a meaningful impact, this captivating resource is your key to unlocking the art of mediation and fostering harmonious resolutions. Get ready to master the art of conflict resolution and become a skilled mediator with this indispensable guide.

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