Three Conflict Resolution Strategies for Leaders in a Company

According to a study conducted by the Myers-Briggs company,85%of employees throughout businesses experience conflict. In workplaces conflicts of interest, desires, opinions and belief are prone to happen that harm team bonds if not dealt with appropriately. Leaders are expected to handle conflicts and therefore expected to have conflict resolution strategies to handle conflicts diligently and peaceful. This blog has outlined a list of conflict resolutions strategies a leader should know.

Active Listening

Active listening is a conflict resolution strategy that requires leaders to focus on understanding the other person’s perspective and feelings. By actively listening to what the other person is saying, leaders can get a better understanding of the problem and the underlying causes of the conflict. Leaders should be patient and open-minded and should avoid making assumptions or passing judgment. Active listening also allows leaders to ask clarifying questions that can help both parties better resolve the conflict. To learn more on conflict resolution strategies, enroll at Finstock Evarsity College for the conflict management course.

Why you Need Conflict Management Skills.

Problem-Solving

Problem-solving strategy encourages leaders to identify the root causes of the conflict and come up with a mutually beneficial solution. This approach requires leaders to remain open-minded and creative and to view the conflict as an opportunity to develop a better understanding of the issue and come up with a workable solution. Problem-solving also requires leaders to be flexible and willing to compromise in order to achieve a resolution. At Finstock Evarsity College we offer a course in problem solving that will equip with skills needed in problem solving.

Related Blog: Five Basic Steps in Problem Solving

Empathy

Empathy is a conflict resolution strategy that requires leaders to put themselves in the other person’s shoes and try to understand their perspective. This approach can help leaders see the conflict from a different point of view, allowing them to better understand the person’s feelings and emotions. Empathy can also help leaders come up with a better resolution by recognizing the needs and concerns of both parties. To become a good leader, you require to have good leadership skills to manage a team. At Finstock Evarsity College, we offer leadership related courses such as, managing difficult conversation course, managing pressure and maintaining balance course, emotional intelligent for leaders course, business leadership course and public speaking for leaders