Basics In Conflict Management

Basics In Conflict Management (FRBCM) is offered as a CERTIFICATE course examined by FINSTOCK EVARSITY COLLEGE. A certificate of completion is issues upon completion of this course. For more information about this course, use the tabs below to navigate.

Share on:

Entry Requirements


Duration: 1 Months

Delivery Method: Online

Fee Structure

Full Course Fees
Registration Fee KES 1,000.00 ($ 10.00)
Certification Fee KES 2,000.00 ($ 20.00)
Administration Fee KES 0.00 ($ 0.00)
Internal Exam Fee KES 0.00 ($ 0.00)
External Exam Fee KES 0.00 ($ 0.00)
Examining Body Membership Fee * KES 0.00 ($ 0.00)
Tuition Fee KES 0.00 ($ 0.00)
Fees Totals KES 3,000.00 ($ 30.00)
* Examining Body Membership Fee may be payable through us or directly to the Examining Body

All Fees are payable in lumpusm or in installments, for details see below.
Breakdown per semester,

Trimester Total Per Trimester
Trimester 1KES 3,000.00 ($ 30.00)
TotalKES 3,000.00 ($ 30.00)

NB: Fees are payable in 3 installments as detailed below:

The trimester fees of KES 3,000.00 ($ 30.00) is payable in 3 installments of KES 1,000.00 ($ 10.00)

Course Requirements

All Fees are payable in instalments, for details check FAQs

Practical Requirements (where applicable)

For courses that require practicals, a separate fee is chargable (not included in fee structure above) as follows:

  • Short courses - KES 5,000
  • Certificate courses - KES 7,500
  • Diploma courses - KES 10,000

Course Units/Overview

Basics in Conflict Management

Unit IDUnit Name
BCM001Basics In Conflict Management

Course Description



The Certificate in Basic In Conflict Management Course offered at Finstock Evarsity

College is a 1 month online program examined by Finstock Evarsity College. A certificate of

completion is issued upon completion of the course.

This free online conflict management course will teach you how to effectively moderate and resolve workplace disagreements, and how to create a positive workplace environment. Moderate conflict is healthy for an organisation. Some people avoid conflict, but avoiding conflict doesn't solve key issues, and stunts organisational growth. This free online course will teach you effective conflict management skills.

However to access this free course, you must register for the free course by paying $10 or kes 1000.You will also get free access to  another free short courses called Certified Online Learning(COL)(Valued $200)which is supposed to guide on how to access coursework and how to use e-learning system

Mode of Delivery

Home and/or office-based media employing a variety of self-instructional electronic and

online self-study materials, such as; written self-instructional study modules, online

interactive devices and self-tests, cloud-based content, videos of lectures mediated

technical learning materials e.g., audio visual and e-learning materials.

On completing this course, a student will be able to

  1. Include effectiveness or performance in an organizational setting.
  2. Yield a positive result from disputes and disagreements that occur between people in the workplace.
  3. Managing conflict effectively
  4. Understand the types of conflicts
  5. Lead the way in conflict management


  • Help acquire collaboration and teamwork skills

Employees fail to share skills and knowledge because of a lack of faith in their team members. Conflict resolution training helps office staff build trust and work in a team with confidence.

  • Improves profitability and productivity

It impacts their overall productivity, and eventually, they fail to apply their talents toward work. Conflict managing training teaches them to resolve disputes and focus on work.

  • Help build relationships

Strong relationships among employees make them feel happier and thus more engaged at work. Conflict-solving training helps employees improve relationships, decrease arguments, and achieve work goals fast.

  • Improves communication and builds a positive attitude

Miscommunication due to language barriers often negatively impacts employees. Training for managing conflicts improves team communication by teaching them patience and active listening skills.

  • Offer exceptional customer experience.

 When employees work well together, customers are impacted too. Yes! Employees who work with people with different personalities can deal with customers well.



Basic In Customer Care certificate Course, best online courses in

kenya, Finstock Evarsity college, Online courses, accredited online courses, online

course with downloadable certificates, freemium courses, short courses,

professional development courses, Diploma and Certificate Courses,

Marketable online courses, affordable online courses, short online courses with

certificate in Kenya, free short online courses with certificate in Kenya, free online

courses in Kenya, online certificate courses in Kenya, conflict management course free, conflict management course online, conflict management training for employees, free conflict resolution training for employees, conflict management certification, conflict resolution certification online free



Course Instructor(s)


Examining Body



Q1. How many intakes are there?

There are three intakes in a year as follows:



Term Period


Registration Window

January Intake

Trimester 1

Jan 1 — Apr 30



May Intake

Trimester 2

May 1 — Aug 31



September Intake

Trimester 3

Sep 1 — Dec 31



Q2. In how many installments can I pay the fees?

Payments can be done in 3 installments as specified in the fee structure.

Q3. When can I sit for the exams?

  1. Internal exams are activated for students individually.
  2. External exams (where applicable) are booked one month after you complete the course.

Refer to the external examining body for more details and requirements before seating for their exams.

Q4: Is this college accredited/approved?

Yes. The college is approved under the ministry of education, through TVETA, and also through National Industrial Training Authority (NITA).

Course Reviews

(0 review)
5 stars
4 stars
3 stars
2 stars
1 star

Top Rated Reviews

No course reviews are available at the moment. Reviews are only submitted by students persuing the course. Reviews are subject to our terms and conditions.

WhatsApp us now!