KSh 3,000.00
This book contains the following topics:
• Negotiation for Logistics Operations
• Principles and Theories of Negotiation
• Communication Skills in Negotiation
• Negotiation Process and Strategies
• Conflict in Clearing and Forwarding Operations
• Conflict Resolution Methods
• Legal and Ethical Considerations in Negotiation
• Practical Applications and Case Studies
| Category: | Certificate Level Book |
| Publisher: | Finstock Evarsity Publishers |
| ISBN: | |
| Authors: | CPA John Kimani, Dr. James Scott |
| Pages: | 100 |
Negotiation and Conflict Resolution is a practical, insight-packed guide that empowers professionals to master negotiation strategies, resolve conflicts effectively, and build lasting business relationships in global trade and logistics. Packed with real-world case studies, proven techniques, and actionable tips, this book turns complex conflicts into opportunities for success.
