Frequently Asked Questions (FAQs)

We have tried to cover some of the general questions we get. You might have some questions not covered in the list here. Feel free to use our contact us page to post your question.

General FAQs

Are tuition fees refundable?

Tuition Fees are non refundable. However, they can be transffered to other course upon approval by administration.

Do you offer remote learning courses?

Yes, Finstock Evarsity College offers fully online courses that are conducted live, allowing students to interact with tutors and fellow learners in real-time. All our courses are available online, except for computer packages, which are offered in-person.

Do students in remote classes receive data bundles?

No, Finstock Evarsity College does not provide data bundles for students. However, we ensure that all our online courses are accessible and flexible, allowing students to manage their own data usage effectively.

Will I receive a certificate upon completion?

Yes, upon successful completion of a program, students receive a digital certificate, which is emailed to them or can be downloaded from their student account. Additionally, students can request a physical certificate, which can be printed at their cost. This certificate is accredited and recognized, and can be shared with potential employers or academic institutions.

What makes Finstock Evarsity College unique?

Finstock Evarsity College offers a blend of hands-on learning and industry-relevant courses, preparing students for the job market. Our emphasis on online learning provides flexibility and accessibility, making learning possible from anywhere. We also prioritize skills development that directly correlates with market needs.

What qualifications are required to join Finstock Evarsity College?

The courses at Finstock Evarsity College have different entry requirements, as they are offered at three levels: the basic level, certificate level, and diploma level. Depending on your current qualifications and experience, you can choose the level that suits you best. For the Basic level one must have basic computer ltiteracy, Certificate level one must have a KCSE grade of D-, and the Diploma level one must have a a KCSE grade of C-. 

Can I pay in installments?

Finstock Evarsity has flexible payment plans where we allow the students to pay in 3 installments. We also accept bursaries and cheques for those students with sponsorships. We also offer partial scholarship for students who are in dire need and can present evidence on the same.

How do I apply for a course at Finstock Evarsity College?

The students usually check all the course details on the finstock evarsity college website which is user friendly. For those having challenges locating the course, fee structure or the course units, they usually call or text for guidance whereby they are responded promptly. The student that already have a student portal and are unable to register for courses will have the option to text , call or raise a ticket to our customer executives or assigned tutors.

How do I access course materials?

Course materials are accessible online through your student portal. Once enrolled, you will be provided with login credentials to access your study resources.

Are the courses self-paced?

Finstock Evarsity College offers live, instructor-led classes. However, students can access recorded lessons at their convenience for revision purposes

What payment methods are accepted at Finstock Evarsity College?

We have different payment Methods for different countries including Mpesa Paybill, Equity Bank account that can be used by countries such as Uganda and Tanzania, Paypal, Master card/ Visa card.
Western Union Method and money gram can be used in most countries. Nigeria and Ghana have agents who collect fees for those students who don’t have other payment methods.

What are the exams average pass rates for the students who have gone through your online programs?

Our student must attain 60% and above. In case the student fails due to unavoidable circumstances, we allow them to repeat their assessment test, this helps them to improve their grade. We also support the student with google meets so as to make them equipped to their exams. Our customer representative also follows up with the student to ensure they are having a smooth learning process.

What is the procedure for a student who wishes to pause or temporarily defer their studies?

If you wish to pause or temporarily defer your studies, there’s no need to worry because your studies will not be interrupted. You can log in to your student portal anytime to access your coursework, and a customer representative assigned to you will be ready to assist with any challenges. If you happen to miss a class, our student representative can reschedule it for you, and we also make regular follow-ups to ensure your schedule aligns perfectly with that of the tutor.

Is there a deadline to apply for a course?

Our main intakes are in January, April, and September. However, there is no fixed deadline to apply because learning is self-paced. Once you make your payment, you can start your course at any time that suits you.

What type of courses do you offer?

Finstock Evarsity College, boasts of over 500 courses ranging from short courses, certificate, diploma professional courses and international courses offering, over 1000 online tutors and over 100,000 prospective and active students.

Can I get a refund if I change my mind after enrolling?

We normally have a no refund policy that is clearly outlined in the college policy. However, in case the students are not satisfied with the course that they paid for, we can allow them to select another course of their choice and transfer fees.

How can I get my course certificate?

Upon completion, your digital certificate and transcripts will be available for download from the student portal or will be emailed to you. Physical certificates can be printed at an extra cost of Kes. 2000.

What support do you give to students who are revising for their exams, say like CPAs the way we have block releases with some colleges?

We provide them with unlimited revision questions kits. For CPA students, we provide the students with pasts papers and applicable case studies which they can use for revision. We also engage them
with well-equipped tutors who have one on one online google meets with them. We also offer set myriads of revision exams to help them gauge their readiness for the upcoming exams.

Do we have flexibility of online classes? What if I miss a class due to my work, what will happen?

Our online programs are very flexible.
We schedule the online classes according to the student availability. This implies the program will not interfere with day-to-day work. As a student you just need to communicate the day and the time that you prefer to have the zoom classes and we shall schedule them accordingly. The customer representative assigned to every student are always ready to help in case of any challenges.
Supposedly if you were to miss a class, our student representative can always reschedule it for you. We also make regular follow up to ensure that your schedule perfectly aligns with that of the Tutor.

How are the online programs administered at Finstock Evarsity College?

At Finstock Evarsity College learning is easy. On registering, the student will have access to a student portal. The student portal allows the student to access readily uploaded course work that is easy to read. The student is also accorded an internal course, the certified online course (COL). This course is designed to help the student familiarize with the metrics of online learning, hence navigating through their student portal becomes easy. Once the student has gone through the coursework, they can attempt readily available assessment test and exams. Moreover Finstock Evarsity College does support the student by allowing the student(s) have access to online google meets that are administered with regards to the student availability, this means they get to interact with the tutor(s), create rapport and get assistance and access immense pool of information through the interactions with their fellow classmates.

Can I switch courses after enrolling?

Yes, you can switch courses after enrolling if you feel another program is a better fit for your goals or interests. Simply let us know, and we will guide you through the process to ensure a smooth transition without disrupting your learning progress.

Where is Finstock Evarsity College located?

Finstock Evarsity College is located at Maziwa Stage,Jogoo Road Plaza, 1st Floor, along Jogoo Road, Nairobi, Kenya. The college offers both physical and online learning options depending on the programme.

What should I do if I forget my LMS password or cannot log in?

If you forget your Finstock LMS password, go to the Finstock Student Portal and click the “Forgot Password” option. Follow the instructions provided to reset your password using the email address linked to your student account.

If you do not receive the password reset instructions or are still unable to log in, contact Finstock Student Support through the student support WhatsApp channel or email info@finstockevarsity.com for assistance. You may also call +254 703 313 722 / +254 746 110 301.

Can I access my course materials offline?

Yes, where offline downloads are enabled, students can download available PDFs, reading notes, and other course materials from the Finstock LMS for later study without an internet connection. Availability may vary depending on the course and the type of learning material.

For videos and other online learning resources, students may need an internet connection unless a download option is provided within the LMS.

How are examinations conducted for online courses?

Online course assessment at Finstock Evarsity College consists of CAT 1, CAT 2, one assignment, and a final examination. CAT 1, CAT 2, assignments, and final examinations are accessed and submitted online through the Finstock LMS, according to the instructions and deadlines provided.

Online students are therefore able to complete their assessments through the LMS without physical attendance. Where a specific course requires a physical examination, practical assessment, or other in-person requirement, students will be informed in advanc

Are external examination fees included in the tuition fees?

No. External examination fees are generally not included in Finstock Evarsity College tuition fees, unless specifically stated for a particular programme or international course.

For courses examined by external professional bodies such as KASNEB, ACCA, ICM, or other examining bodies, students may be required to pay the relevant registration, membership, and external examination fees separately. These fees are determined by the respective examining body and may be paid through Finstock or directly to the examining body, depending on the programme.

Students should check the specific course fee structure and the requirements of the relevant examining body before registering for external examinations.

How and when will I receive my transcript and certificate after completing my course?

After successfully completing your course and meeting the required academic requirements, your digital certificate and transcript will be available for download from your student portal or sent to your registered email address.

If you prefer a physical certificate, you can visit the Finstock Evarsity College office and collect it. Alternatively, you can request the certificate to be printed and shipped to you at a cost of KES 2,000, which covers printing and shipping.

Students who need assistance with their certificate or transcript can contact Finstock Student Support for guidance on the collection or delivery process.

Can I enroll without a KCSE certificate or standard school-leaving qualifications?

Yes. For foundation-level courses, there is no formal academic entry requirement. Students only need basic computer literacy skills to enrol and participate in the online learning process.

For certificate programmes, the general entry requirement is KCSE D- or its equivalent, while diploma programmes generally require KCSE C- or its equivalent. Some courses may have specific entry requirements, so students are encouraged to check the requirements for their chosen programme before enrolling.

If you do not have a KCSE certificate, you can therefore consider a foundation-level course as an entry pathway to develop your skills before progressing to higher levels of study.

Is there a minimum age requirement for enrollment?

Finstock Evarsity College welcomes adult learners, working professionals, and students who have completed secondary school. The College provides flexible learning options that allow learners to pursue education and skills development at different stages of life.

There is no general age restriction for most courses, provided the learner meets the specific entry requirements of the programme they wish to study. Some programmes may have additional requirements depending on their level or professional regulations.

If you are unsure whether you qualify for a particular course, contact Finstock Student Support for guidance before enrolling.

How do I access the Finstock Learning Management System (LMS)?

After you enrol at Finstock Evarsity College, your LMS/student portal login credentials are provided to you through your registered email address. The credentials allow you to log in and access your enrolled courses and learning materials.

To access the LMS:

  1. Open the Finstock Evarsity College Student Portal.
  2. Enter the username and password provided to you.
  3. Click Login.
  4. Once logged in, you can access your enrolled courses and available learning resources through your dashboard.

Direct LMS/Student Portal:
Finstock Evarsity Student Portal

If you do not receive your login credentials by email or have trouble logging in, you can contact Finstock Evarsity College at info@finstockevarsity.com or +254 703 313 722 / +254 746 110 301.

Does Finstock Evarsity offer industrial attachment or internship placement?

Yes. Finstock Evarsity College supports students with industrial attachment and internship opportunities where available. The College partners with organisations that provide attachment opportunities, and students can view available openings and apply through the Finstock portal.

Finstock also provides guidance and support to students seeking attachment opportunities. Depending on the programme and placement, students may be required to arrange their own placement. The College can provide relevant documentation, such as recommendation or introduction letters, where applicable.

Students are responsible for their own transport, accommodation, meals, and other personal expenses during the attachment period. These costs are not included in the course fees.

Students can check available attachment opportunities through the Finstock portal or contact Student Support for guidance on the attachment process.

Can international students from outside Kenya enroll?

Yes. Finstock Evarsity College accepts students from outside Kenya, and international learners can enrol in eligible online courses and study remotely from their home countries.

International students can complete the enrolment process online and make payments using the international payment options provided by Finstock, which may include credit or debit card, PayPal, or bank/wire transfer, depending on the available payment channel.

International students should contact Finstock Student Support or the Admissions Team for the current payment instructions, applicable charges, and enrolment requirements before making a payment.

How are certificates delivered to international students?

International students can receive their digital certificate and transcript electronically through the Finstock Student Portal or via their registered email address. Digital documents can be downloaded and used for verification where required.

Students who require a physical certificate can request to have it printed and delivered to their international address through the available courier or shipping service. Applicable printing and delivery charges will depend on the delivery arrangement and destination.

International students should contact Finstock Student Support for the current physical certificate delivery options, charges, and courier arrangements.

How can I communicate with my tutors or fellow students?

Finstock Evarsity College provides several channels for students to communicate with tutors, classmates, and the Student Support team.

Students can participate in live interactive learning sessions, where they can engage with tutors, ask questions, and discuss course topics. Students can also interact with fellow learners through official WhatsApp group channels created for their courses or classes.

For academic or technical concerns, students can contact Student Support, who can follow up on their questions and provide guidance where needed. This gives online learners opportunities to stay connected and receive support throughout their studies.

Who do I contact if I need help during my studies?

For any enquiry or assistance during your studies, contact Finstock Student Support through the student support WhatsApp channel or email info@finstockevarsity.com. You may also call +254 703 313 722 / +254 746 110 301.

The Student Support team can assist with general academic enquiries, LMS access, assessments, examinations, fees, payments, and other student-related concerns, or direct you to the appropriate office where necessary.

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