Description
This book explores how organizations create, control, store and protect the documents and records that prove their quality and safety systems are working. It covers the fundamentals of documentation and records management, document control in a quality management system, the documentation hierarchy of policies, procedures, work instructions and records, records retention and disposal, version control, review and approval of documents, electronic document and records management systems, data integrity, confidentiality and legal compliance, and emerging trends and careers in documentation and record management. This unit is designed to equip certificate-level students with the practical skills needed to maintain accurate, traceable and audit-ready documentation in any organization.
