Description
This book gives certificate students the practical skills to plan, conduct and report on audits and inspections, the activities that give an organization and its customers confidence that quality systems are genuinely working. It covers an introduction to auditing and inspection, the types of audits, audit planning and preparation, evidence-gathering techniques, audit findings and nonconformities, corrective and preventive action, inspection procedures and sampling plans, and auditor competence, ethics and emerging trends. This unit is designed to equip certificate-level students to participate in, and eventually lead, internal and supplier audits and routine inspections.
