Communication Skills in Healthcare Certificate Level

KSh 3,000.00

This book contains the following topics:

• Introduction to Communication in Healthcare
• The Fundamentals of Verbal Communication
• Non-Verbal Communication in Healthcare
• Building Rapport and Trust with Patients
• Communication Across Diverse Patient Populations
• Communicating with Families and Caregivers
• Communicating with Vulnerable and At-Risk
Populations
• Communication in Crisis and Emergency Situations

Category: Certificate Level Book
Publisher: Finstock Evarsity Publishers
ISBN:
Authors: CPA John Kimani, Dr. James Scott
Pages: 94

Description

Communication Skills in Healthcare is a captivating guide for healthcare professionals looking to enhance
their patient interactions and improve outcomes. With insights, this book transforms communication into a
powerful tool for patient care and satisfaction.

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