Communication Skills in Social Work and Community Development Diploma Level

KSh 3,000.00

This book contains the following topics:

• Foundations of Communication in Social Work
• Interpersonal Communication Skills
• Active Listening and Empathy
• Interviewing Techniques
• Written Communication in Social Work
• Communication with Diverse Populations
• Conflict Resolution and Negotiation
• Record Keeping and Reporting

Category: Diploma Level Book
Publisher: Finstock Evarsity Publishers
ISBN:
Authors: CPA John Kimani, Dr. James Scott
Pages: 164

Description

This book provides a comprehensive overview of communication skills in social work and community development focusing on techniques that enhance effective interaction with individuals, groups and communities. It explores key areas such as active listening, interpersonal communication, counseling skills and cultural sensitivity. The content integrates practical examples and real-world applications relevant to community engagement and social support. Designed for learners and practitioners, the book equips readers with the skills needed to build trust, promote participation and facilitate positive social change.

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