Communication Skills in Soft Furnishing_Diploma Level

KSh3,000.00

Book Summary

This book contain the following topics:
• Introduction to Communication Skills in Soft Furnishing
• Active Listening
• Verbal Communication
• Nonverbal Communication
• Written Communication
• Conflict Resolution
• Team Communication
• Customer Communication

Category Diploma Book
Publisher: Finstock Evarsity publishers
ISBN:  978-9914-753-33-2
Authors: CPA John Kimani, Dr. James Scott
Pages: 111

Description

“Communication Skills in Soft Furnishing” is a must-have guide for anyone looking to provide exceptional customer service in the soft furnishing industry. With real-life examples, practical strategies, and expert insights, this book offers a comprehensive approach to effective communication that will help you build strong relationships with your customers and stand out in the industry. Whether you’re just starting out or looking to take your career to the next level, this book is an invaluable resource that will help you succeed in the competitive world of soft furnishing.

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