Description
E-Commerce and Online Business introduces learners to the principles and practices of conducting business activities through digital platforms and electronic networks. The unit covers online marketplaces, digital payment systems, e-marketing, customer relationship management, and the management of online business operations. Learners will develop skills in establishing, managing, and promoting online businesses while addressing digital security and customer service needs. Upon completion, students will be able to apply e-commerce strategies and digital technologies to support business growth and competitiveness.
