KSh 3,000.00
This book contains the following topics:
• Introduction to IT User Support
• Computer Hardware Basics
• Operating System Fundamentals
• Software Installation and Configuration
• Networking Basics
• IT Support Communication Skills
• Security and Data Protection
• IT Support Best Practices and Professionalism
| Category: | Certificate Level Book |
| Publisher: | Finstock Evarsity Publishers |
| ISBN: | |
| Authors: | CPA John Kimani, Dr. James Scott |
| Pages: | 111 |
IT User Support is your ultimate guide to mastering the art of IT support, providing practical insights and proven strategies to solve user issues efficiently. Packed with real-world scenarios and expert tips, this book is a must-have for anyone looking to excel in delivering top-notch IT support and boosting system performance.
