Tour Guiding Techniques in Tourism Management Certificate Level

KSh 3,000.00

This book contains the following topics:

• Introduction to tour guiding
• Communication skills for tour guides
• Planning and organizing tours
• Customer service in tour guiding
• Cultural and heritage interpretation
• Ecological and environmental awareness
• Technology in tour guiding
• Legal and ethical considerations in tour guiding

Category: Certificate Level Book
Publisher: Finstock Evarsity Publishers
ISBN:
Authors: CPA John Kimani, Dr. James Scott
Pages: 95

Description

The Tour Guiding Techniques course aims to provide students with essential knowledge and practical skills in effective tour guiding. Students will explore communication strategies, tour planning, and customer service techniques to enhance the tourist experience. They will also examine the role of a tour guide in managing group dynamics, ensuring safety, and delivering engaging narratives. By the end of the course, students will be equipped to lead memorable, informative and responsible tours in various tourism settings.

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