ASSISTANT OPERATIONS MANAGER

JOB DETAILS:
Key Requirements:
• Work closely with the operations manager to oversee daily business operation.
• Manage logistics tasks like product receiving, inventory and delivery management.
• Ensure shipping documents are accurate and properly filed.
• Collect and update airfreight data for each shipment.
• Confirm AWBs weight against dockets.
• Ensure both flowers and documents are handed over for shipping on time.
• Ensure the allocated cold-store area is always kept neat and tidy and flowers are properly stored.
• Devise ways of improving the customer experience, including resolving problems and complaints.
• Minimize operational risks by collaborating with other relevant departments to increase overall work performance.
• Process reports for Management as required.
• Stand in for freight and logistics personnel when on leave.
• Keep updated on industry trends.
Qualifications:
• Diploma in Business administration, Supply chain, Logistics, Clearing and Forwarding or Degree in a Business-related field is a must.
• Team management and supervisory experience is a must.
• Good communication skills – written and verbal.
• Strong analytical and problem-solving skills.
• Excellent computer skills
• Familiar with customs requirements and proficient in trade systems e.g. Kentrade, IMIS, KNCCI, KEPHIS.
• Must have strong attention to detail and exceptional business acumen.
• Ability to interpret and apply policies and procedures and applicable laws, rules and regulations.
• Ability to work for long hours in a stressful environment.
• Self-driven and motivation.
Work Hours: 8
Experience in Months: 24
Level of Education: Postgraduate Degree