FINANCE / BANKING OFFICER

We are seeking a diligent and professional Banking Officer to join our team in Singapore. In this role, you will be responsible for supporting banking operations, managing financial transactions, ensuring regulatory compliance, and providing excellent service to clients. The ideal candidate will have a comprehensive knowledge of banking policies, financial regulations, and a strong ability to work in a fast-paced environment .

Key Responsibilities (Job Description)

The specific responsibilities may vary depending on the team, but generally include a combination of the following:

1. Client Onboarding & Account Management:

• Facilitate the end-to-end process for opening new accounts for retail customers and financial institutions .

• Work closely with the front office to ensure all required documentation for account opening is complete and accurate .

• Conduct Know Your Customer (KYC), Anti-Money Laundering (AML), and Countering the Financing of Terrorism (CFT) checks on new clients and periodic reviews on existing clients .

• Maintain and update client databases and documentation, ensuring data is accurately recorded in the system .

2. Financial & Transaction Operations:

• Process and settle daily banking transactions, including fund transfers, cheque processing, and loan disbursements .

• Perform pre-processing control checks for all fund transfer transactions and conduct callbacks to clients for verification of high-value transactions .

• Manage daily cash flows, execute remittances, and perform bank reconciliations .

• Prepare and update monthly lists and tracking reports for risk profiles, loan submissions, and sales activities .

3. Compliance & Risk Management:

• Ensure full compliance with all applicable regulations, AML policies, and internal procedures when carrying out job duties .

• Assist in managing CDD (Customer Due Diligence) and WLM (Wealth Limit Monitoring) alerts .

• Escalate exceptions and ensure proper approvals are obtained in a timely manner .

• Stay informed of any regulatory, policy, and procedural changes .

4. Reporting & Process Improvement:

• Prepare various tracking and statistical reports for management and audits .

• Assist in implementing measures and process improvements to increase productivity and ensure quality .

• Participate in projects and system enhancements, including user acceptance testing .

• Extract documents requested by Management for testing as well as audits .

5. Customer Service & Stakeholder Liaison:

• Handle general inquiries from internal customers and act as a point of liaison between the frontline sales team and various internal stakeholder departments .

• Collaborate with internal teams to resolve processing issues and improve efficiency .

• Ensure all requests or enquiries from customers are responded to promptly .

Qualifications and Skills

• Education: A Diploma or Bachelor's Degree in Finance, Accountancy, Business Administration, Economics, or a related field is required .

• Experience:

  • Entry-Level: 0-2 years (internships or customer service experience preferred) .

  • Mid-Level: 1-5 years of relevant experience in banking operations, client onboarding, or financial services .

• Technical Skills:

  • Proficiency in MS Office applications, especially Excel .

  • Strong understanding of banking operations, KYC/AML procedures, and financial regulations (e.g., MAS guidelines) .

  • Knowledge of risk management, loan processing, and financial analysis for specialised roles .

• Soft Skills:

  • Excellent attention to detail and organisational skills .

  • Strong written and verbal communication skills for client and stakeholder interactions .

  • Ability to multitask, work under pressure, and meet tight deadlines .

  • Proactive, a team player, and possesses a positive attitude .

  • Analytical and problem-solving abilities .

Additional Requirements

• Work Authorization: Must have the right to work in Singapore. Preference is often given to citizens and permanent residents .

• Language: Fluency in English is mandatory. Proficiency in additional languages (e.g., Mandarin) can be an advantage for client-facing roles.

• Medical Tests: A pre-employment medical examination is a standard procedure after a job offer is made, though it is not typically part of the initial application.