KSh 3,000.00
This book contains the following topics:
• Effective Written Communication
• Business Report Writing
• Professional Presentation Skills
• Interpersonal Communication in the Workplace
• Effective Meeting Management
• Telephone Etiquette and Customer Service
• Cross-Cultural Communication
• Professional Social Media and Online Communication
| Category: | Diploma Level Book |
| Publisher: | Finstock Evarsity Publishers |
| ISBN: | |
| Authors: | CPA John Kimani, Dr. James Scott |
| Pages: | 97 |
Communication Skills in Secretarial Studies is a captivating guide for aspiring secretaries, offering practical techniques
and real-life examples to enhance communication abilities. With its comprehensive coverage and insightful approach,
this book is a must-have resource that guarantees success in professional settings.
