Communication Strategies

KSh 3,000.00

This book contain the following topics:

• Introduction to Communication Strategies
• Personal Communication Skills
• Verbal and Non-Verbal Communication
• Active Listening and Questioning Skills
• Written and Digital Communication
• Corporate Communication and Presentation Skills
• Public Relations, Interpersonal Communication, and Negotiation
• Listening Skills, Communication Ethics and Customer Service

Category: Foundation Level Book
Publisher: Finstock Evarsity Publishers
ISBN:
Authors: CPA John Kimani, Dr. James Scott
Pages: 125
Category:

Description

This book provides learners with a comprehensive understanding of how effective communication is designed, delivered and evaluated across personal, organizational and professional contexts. Exploring core concepts such as verbal and non-verbal communication, interpersonal communication, audience analysis, message development, persuasive communication, and feedback mechanisms. It also examines communication barriers and strategies for overcoming them, along with the role of digital media platforms in modern communication environments. Emphasis is placed on clarity, accuracy, cultural sensitivity and audience engagement in both written and oral communication. Through practical exercises, case studies and real- world applications, learners develop the ability to craft effective messages, improve public speaking skills, and enhance workplace communication. Overall, the course equips students with essential communication competencies needed for academic success, professional growth, and effective participation in contemporary society

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