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Conversation Management in Negotiation and Conflict Management Certificate Level

KSh 3,000.00

This book contains the following topics:

 • Effective Communication Techniques
• Building Rapport and Trust
• Questioning and Framing
• Assertiveness and Persuasion
• Managing Conflict and Difficult Conversations
• Negotiation Strategies and Tactics
• Mediation and Facilitation
• Cross-Cultural Communication and Diversity

Category: Certificate Level Book
Publisher: Finstock Evarsity Publishers
ISBN:
Authors: CPA John Kimani, Dr. James Scott
Pages: 90
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  • Printed copy available: choose delivery at checkout
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Description

“Conversation Management in Negotiation and Conflict Management” is a captivating exploration of the pivotal role that conversations play in achieving successful outcomes. This transformative guide unravels the secrets behind effective communication techniques, empowering readers to navigate complex negotiations and resolve conflicts with finesse. With practical strategies, real-life examples, and expert advice, this book will revolutionize your approach to conversations, enabling you to build trust, influence others, and unlock mutually beneficial solutions. Don’t miss the opportunity to enhance your communication skills and become a master of dialogue

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