KSh 3,000.00
This book contain the following topics:
• Fundamentals of Business Communication
• Verbal and Non-Verbal Communication in Business
• Written Communication in Business
• Business Communication and Technology
• Interpersonal Communication and Teamwork
• Presentation and Public Speaking Skills
• Business Communication in a Global Context
• Professionalism and Business Etiquette
| Category: | Diploma Level Book |
| Publisher: | Finstock Evarsity Publishers |
| ISBN: | |
| Authors: | CPA John Kimani, Dr. James Scott |
| Pages: | 104 |
Introduction to business communication in a diploma in quality assurance explores effective communication strategies in professional settings. It covers written, verbal, and non-verbal communication, emphasizing clarity, professionalism, and audience awareness. The course highlights communication’s role in quality management, teamwork, and problem-solving. Practical applications include report writing, email etiquette, and conflict resolution in business environments.
