KSh 3,000.00
This book contain the following topics:
• Introduction to Restaurant Services
• Food and Beverage Service Operations
• Table Setting and Service Procedures
• Menu Knowledge and Customer Interaction
• Hygiene, Safety, and Sanitation
• Handling Customer Complaints and Service Recovery
• Billing and Payment Procedures
• Trends and Technologies in Restaurant Services
| Category: | Certificate Level Book |
| Publisher: | Finstock Evarsity Publishers |
| ISBN: | |
| Authors: | CPA John Kimani, Dr. James Scott |
| Pages: | 92 |
This book provides foundational knowledge and practical skills in restaurant service operations. It explores key aspects such as customer service, table setting, menu knowledge, and food & beverage delivery. Learners gain insights into professional etiquette, hygiene standards, and effective communication. Ideal for aspiring hospitality professionals, the book bridges theory with real-world restaurant practices.
