Diploma In Negotiation And Conflict Management

Diploma in negotiations and Conflict Management

Course overview;

Diploma in negotiations and Conflict Management is an online accredited course offered at finstock and examined by Finstock Evarsity College. A certificate is issued upon completion of this course.

Diploma in Negotiations and Conflict Management  aims at equipping participants with knowledge and skills on how to manage conflict while working cooperatively towards a win/win solution among the conflicting  parties.

This course also benefits learners through changing the common destructive way and responses to conflict such as altercation, disagreements, threats, anger and unfair treatment to equipping them with scenarios and  explaining how other conflict situations were handled and trying to relate with the same for solutions.

Minimum Entry Requirement.

Grade C-

Mode of Delivery

Home and/or office-based media employing a variety of self-instructional electronic and online self-study materials, such as; written self-instructional study modules, online interactive devices and self-tests, cloud-based content, videos of lectures mediated technical learning materials e.g., audiovisual and e-learning materials

Program Objectives

By the end of this program, learners should be able to;

• Think analytically and strategically about negotiation and conflict management
• Understand a personal negotiation and conflict management style assessment that provides valuable insight into how to improve performance
• Efficiently plan and prepare for negotiations to realize better outcomes
• Effect that power has on conflict resolution
• Implement effective practical negotiation strategies in a range of situations
• Add value through the negotiation and conflict management processes by using mediation techniques
• Enhance a vital leadership, management and personal skills that impact on performance across all aspects of their professional lives

Skills gained

• Resolve conflicts with others and among team members
• Use negotiating skills in both personal and professional situations
• Recognize why some conflict is to be expected and why it is a part of healthy relationships
• Understanding the principles and the process of negotiation
• Develop and employ effective communication and problem-solving skills to execute effective negotiation tactics and strategies in various scenarios
• Understand the Golden rules of negotiation
• Understand the different Conflict Management styles

Career opportunities

• Arbitrator or mediator
• Management consultant
• Diplomat or Field Officer
• Nonprofit Director, Communication Specialists, or Press Officer
• Policy Officer or Legal Advocate
• Conflict Resolution Expert or Consultant
• Human Resources & Trauma Specialist
• A professor or researcher

Reasons as to why you should study this course

• You'll gain transferable skills.
• You can make an impact in the society
• You'll be part of a team
• It is a good way of exposure

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Semester 1

Module I

• Negotiation and Conflict Management
• Negotiation theory and practice – negotiation defined
• Value Claiming Distributive Negotiation Strategies
• Power and society
• Negotiation Planning, Preparing and Power

Semester 2

Module II

• Strategic and tactical negotiation approaches to negotiation
• Practical Negotiation Strategies
• Conflict Management Model
• Wants and needs
• Mediation skills

Semester 3

Module III

• Mediation in practice
• Communication and questioning
• International and cross cultural negotiations
• Cultural Values and Negotiation Norms
• Advice for cross cultural negotiators

C-

The cost of practicals, internships or industrial requirements is KES 30,000 ($ 300) and only applies to courses that require practicals.

• All Fees are payable in installements, for details check FAQs.
• Digital (downloadable) certificates are available. Printing and shipping of hardcopy certificate can be done at a cost of KES 2,000 ($ 20).