Information Communication Technology in Tourism Management- Certificate Level

KSh 3,000.00

This book contains the following topics:

• Introduction to Information Technology in Tourism
• Computer Systems and Tourism Software Applications
• Digital Marketing and Social Media for Tourism
• Tourism Website Management and E-Commerce
• Data Management and Analytics in Tourism
• Communication Technologies and Customer Service
• Mobile Technology and Travel Applications
• Technology for Sustainable and Responsible Tourism

Category: Certificate Level Book
Publisher: Finstock Evarsity Publishers
ISBN:
Authors: CPA John Kimani, Dr. James Scott
Pages: 104

Description

Information Communication Technology in Tourism Management provides a comprehensive introduction to the role of digital technologies in transforming the tourism industry. The book explores how tools such as online booking systems, social media platforms, mobile applications, and data analytics enhance service delivery and customer experience. It highlights the impact of ICT on marketing, operations, and strategic decision-making within travel and hospitality organizations. Designed for students and industry professionals, the text bridges theory and practical application in today’s technology-driven tourism environment.

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