HOTEL HOUSEKEEPING ATTENDANT

To maintain the highest standards of cleanliness, order, and aesthetic appeal in all guest rooms and assigned areas, ensuring a comfortable and welcoming environment for hotel guests.

Key Duties and Responsibilities:

1. Room Cleaning & Servicing: Thoroughly clean and service guest rooms daily according to the hotel’s standard operating procedures, including making beds, dusting, vacuuming, mopping, and cleaning bathrooms.

2. Amenities & Supplies: Replenish guest room amenities (e.g., toiletries, tea/coffee, water) and housekeeping supplies (linen, towels) as per standards.

3. Quality & Inspection: Ensure all cleaned rooms meet the established quality checklist before being released as "ready for sale."

4. Maintenance Reporting: Promptly report any maintenance defects, damages, or missing items in guest rooms or public areas to the supervisor.

5. Guest Service: Respond to guest requests for extra items or services (e.g., extra pillows, iron) promptly and courteously. Handle guest property with utmost care.

6. Lost & Found: Follow strict procedures for handling and logging any lost property found in rooms or public areas.

7. Equipment Care: Properly handle, maintain, and store cleaning equipment and trolleys. Ensure chemical safety protocols are followed.

8. Teamwork & Safety: Cooperate with team members and other departments. Adhere to all hotel health, safety, and sanitation policies, including COVID-19 protocols.

Requirements:

• Valid Kenyan Passport.

• Physically fit with stamina for demanding work.

• Honest, reliable, and with a strong eye for detail.

• Basic English communication skills (verbal).

• Willingness to undergo and pass the mandatory pre-employment medical test (HIV, Hepatitis, Chest X-ray, etc.).

• Must be a registered student of Finstock Evarsity with a valid Student Number.

Benefits:

• Competitive salary package.

• Furnished accommodation provided.

• Medical insurance coverage.

• Annual return air ticket to Kenya.

• Uniforms provided and laundered.

• Meals while on duty.