Leadership

Leadership

Managing Difficult Conversations (MDC)
MDC

Level: CERTIFICATE | Program: College | Department: Leadership | Study Mode: Online | Duration: 1 month(s)

Managing Difficult Conversations is a short course designed specifically for supervisors and managers dealing with difficult conversations in the workplace. Participants of this specialized courseware will learn the benefits of positive intent, active listening skills, and asking strategically relevant questions to get to the heart of any conflict or situation.
Managing Pressure And Maintaining Balance (MPMB)
MPMB

Level: CERTIFICATE | Program: College | Department: Leadership | Study Mode: Online | Duration: 1 month(s)

Participants will learn how to recognize and manage workplace pressures while developing balance in their lives. Through interactive exercises in recognizing pressure points, defining what they want, managing stressors, setting goals, recognizing and validating emotions, they'll be well prepared to create a more balanced life.
Change Management Change And How To Deal With It (ECM)
ECM

Level: CERTIFICATE | Program: College | Department: Leadership | Study Mode: Online | Duration: 1 month(s)

Everyone has to manage change, whether they embrace it or not, and so the leaders approach should be that having tools to help embrace it leads to the best outcomes. The short course is designed for everyone in the workplace who needs a boost on such topics as the stages of change, pacing, dealing with resistance, adaptive strategies and approaching changes as an opportunity for growth, among others.
Delegation_The Art Of Delegating Effectively (DADE)
DADE

Level: CERTIFICATE | Program: College | Department: Leadership | Study Mode: Online | Duration: 1 month(s)

There’s a great deal more to delegating than simply passing extra work off to others. Supervisors and managers will in this short course will learn the skills they’ll need to effectively delegate and ultimately, accomplish more. This short course addresses the many facets of delegation, including when to delegate and to whom, the process of assigning work to others, and techniques used to overcome problems. 
Emotional Intelligence For Leaders (EIL)
EIL

Level: CERTIFICATE | Program: College | Department: Leadership | Study Mode: Online | Duration: 1 month(s)

This course provides the skills those brilliant people in the workplace, the ones who inspire others and seem to provide the momentum for the entire team. What makes great leaders truly extraordinary is not necessarily their IQ, but their EQ: their emotional intelligence.This short course focuses on  developing an awareness of emotions by being able to make good emotional decisions, and how to manage emotions in the workplace, which gives everyone a boost!
Building Self Esteem And Assertiveness Skills (BSEA)
BSEA

Level: CERTIFICATE | Program: College | Department: Leadership | Study Mode: Online | Duration: 1 month(s)

This is a short course focusing on recognizing the importance of learning self-acceptance, which is critical for your staff’s development as business professionals. Healthy self-esteem is essential for their personal growth and success. Of all the judgments made in life, none are as important as the ones made about oneself. Without some measure of self-worth, life can be painful and unrelenting. In this short course, participants will discover some techniques that can dramatically change ...
Leadership Skills For Supervisors (LSS)
LSS

Level: CERTIFICATE | Program: College | Department: Leadership | Study Mode: Online | Duration: 1 month(s)

This short course focuses on skillful leadership that draws out the best from an employee. An effective leader is organized and adaptable, as well as a skilled communicator, coach, and conflict resolver.
Business Leadership (BLL)
BLL

Level: CERTIFICATE | Program: College | Department: Leadership | Study Mode: Online | Duration: 1 month(s)

While anyone can be promoted to manager, not anyone can lead. This short course is designed for new and aspiring leaders and engages learners in the functions of managers.
Problem-Solving And Decision Making (PSDM)
PSDM

Level: CERTIFICATE | Program: College | Department: Leadership | Study Mode: Online | Duration: 1 month(s)

This short course is designed to help participants develop their skills in Problem Solving and Decision Making. It includes skill development exercises in: learning to apply problem solving steps and tools, analyzing information to clearly describe problems, thinking creatively, being a contributing member of a problem solving team, selecting the best approach for making decisions, creating a plan for implementing, evaluating, and following up on decisions, and to avoid common decision making ...
Anger Management And Understanding Anger (AMU)
AMU

Level: CERTIFICATE | Program: College | Department: Leadership | Study Mode: Online | Duration: 1 month(s)

Anger is a universal experience, but managing it isn’t - at least not yet.
Public Speaking For Leaders (PSFL)
PSFL

Level: CERTIFICATE | Program: College | Department: Leadership | Study Mode: Online | Duration: 1 month(s)

Communication is of the utmost importance in organizations. Without communication, it would be difficult to influence decisions, form connections, and motivate change.Public speaking is an important part of communication.